It seems our friends in Redmond have done it again, another security patch has screwed up the Template Builder for Word. We apologise, its tough to know what any given patch is likely to do, this one -KB936021 at least mentions the MS XML Services which we do use so we maybe should have picked it up.
My context is to work on Office 2013 32 bit and 64 bit with BI Publisher Desktop. There were much trouble when working on Office 2013, and it is said that 2013 is not fully supported by BIP. Installation can be sucessfully installed on Office 2013 32 bit, somehow, it can met issue which is cannot preview the reports.
First step for you when installing BIP Desktop:
1. Check if the version support for your current office.
Oracle BI Add-In for Microsoft Office Oracle BI Interactive Dashboards Oracle BI Scorecard and Strategy Management Oracle BI Delivers Oracle BIP Desktop Tools Oracle Real-Time Decision Center | 11.1.1.7.0+ | Microsoft Office | 2003 2007 2010 2013 32 bit(OK – not fully) 2013 64 bit (NOT OK) |
2. Then you can follow these steps below to check on your side:
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I’m running windows 7 virtual on OVM with office 2010. Have E1 fat boy and oracle 11G client. I’m using this machine for some BIP prototype work – cool.
But, I keep getting:
“Template Builder Installer failed”: Unexpected Error”
People are putting all sorts of stuff on forums that look like pot shots. “Try uninstall and install again” – huh??? Call me Mr. Crazy trousers, but computers generally do the same thing given the same input.
How about I find some log files and go from there.
C:UsersShannonMAppDataLocalTemp has TemplateBuilderInstaller.log – WOW! direct hit.
This has:
Word process check start
Error No.: 339
Description: Component ‘MSCOMCTL.OCX’ or one of its dependencies not correctly registered: a file is missing or invalid
WOW again, direct hit.
I need to install this file, mscomctl.ocx does not exist on my machine
913Kb file above, install it. You can install this on 64 windows.
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Here is my own steps which help me install BIP successfully.
If this box displays, try to install again by clicking “Re-install using recommended settings”
Copy MSCOMCTL.OCX to folder C:WindowsSysWOW64
Press Window and search for cmd
Right Click to run with Administrator with the command: %systemroot%SysWoW64regsvr32 C:WindowsSysWOW64MSCOMCTL.OCX
Restart the installation!